Cancellations, Substitutions, Downgrades & Upgrades
Requests for registration refunds must be received before February 19, 2020. All Access, Core + Summits, Core, Summits, and Audio Passes are subject to a $300 service charge. Independent Games Summit, Expo Plus, and Expo passes are subject to a $100 service charge. Refunds are not available after February 19, 2020, and are not available for no-shows.
Written requests for a downgraded pass must be received no later than Wednesday, February 19, 2020 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Requests received for downgrades after February 19, 2020 cannot be accommodated. Written requests for an upgraded pass will be accepted throughout the event. If you have any questions, please GDC Registration.
Badges will not be mailed in advance of the event. Please pick up your badge in person, on-site with your photo ID. Collecting multiple badges by a single person is not allowed. Please bring a copy of your receipt as verification of your registration. Touch 'N Go NFC badges will be in use at GDC.
PLEASE TREAT YOUR BADGE/BADGE HOLDER AS CASH: Both the badge and badge holder are required for entry at GDC 2020. A non-refundable replacement fee equal to the original purchase amount will apply to all lost, duplicate, misplaced, stolen, or forgotten badge/badge holder requests. If your badge was complimentary, the fee will be the current on-site rate.
Code of Conduct
GDC believes our community should be truly open for everyone. As such, we are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion. Please review the Code of Conduct.
Due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the premises at any time during the conference.
Americans with Disabilities Act
Discount/Promotion Code Usage
Only one discount/promotion code is allowed per registration at the time of registration, and no codes may be added after registration has been completed.
Informa Tech, producers of GDC 2020, reserves the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. Seating for all sessions and programs is on a first-come, first-served basis. Pre-registration for Summits is not accepted.