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GDC 2021

Cancellations, Substitutions, Downgrades, and Upgrades

To cancel, change, or substitute your pass, please email [email protected].

Requests for registration refunds or substitutions must be received before June 24, 2021. Refunds or substitutions are not available after this date and are not available for no-shows. All Access, Core, and Summits Passes are subject to a $75 service charge. Expo, IGS, Audio, and Career Development Passes are subject to a $25 service charge.

Upgrades can be purchased by logging back into the registration portal with your email and password by May 25, 2021. After this deadline, you will need to email GDC Registration [email protected].

For downgrades, a written request for a downgraded pass must be received no later than June 24, 2021. Please email [email protected] for more information.

Passes transferred from GDC 2020 are not eligible for a refund, substitution, or downgrade for this event.


Age Limit

Due to safety concerns, no one under the age of 18 will be permitted to register for GDC.


Discount/Promotion Code Usage

Only one discount/promotion code is allowed per registration at the time of registration, and no codes may be added after registration has been completed.


Program Changes

IInforma Tech, producers of GDC, reserves the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. Space for any limited sessions and programs is on a first-come, first-served basis.

If the organizers of GDC are forced to cancel the event, current paid registrants may request a full refund, minus only credit card processing fees. There will be no cancellation fee. This policy is applicable only if GDC must officially be canceled. Any cancellation fees charged to an official cancellation of GDC are non-refundable.


Session Recording Policy

Audio and/or video recording of conference sessions, including recording on mobile phone devices and screen recording software is strictly prohibited.


Informa Event Privacy Notice

Informa will use your personal information provided during the registration process to host and manage this digital event and for analyzing visitor traffic with a view to improving the event experience for visitors.

On registration you may have chosen to withhold permission to share your data with third parties (i.e. sponsors & exhibitors), however when entering a virtual exhibition booth your personal information will be shared with the exhibitor to allow them to engage with you. If you accept a connection or meeting invite or interact with sponsored content (e.g. attend live session, download content or bookmark companies/content) then your full contact details will be shared directly with sponsors and they may follow-up in line with your indication of interest in their products.


W-9 and Taxpayer ID Number

You may download a W-9 here. The Federal Tax ID number for GDC 2021 is 11-2240940.


Americans with Disabilities Act

If you require special assistance and reasonable accommodations while at the conference, please email Michelle Montoya at [email protected], no later than June 18, 2021. All sessions will include closed captioning for the July virtual event.


Code of Conduct

GDC believes our community should be truly open for everyone. As such, we are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion. Please review the GDC Code of Conduct.

GDC Masterclass

Cancellations, Substitutions, and Changes

Refunds will not be issued for any registration cancellations at any time. Payment of registration confirms that you have read, understand, agree and will comply with the published registration cancellation policy. All registered attendees are subject to verification by show management and any registrations that are determined to not be valid are subject to cancellation.

To change or substitute your pass, please email GDC Masterclass Registration.

In the event that a GDC Masterclass is canceled due to low enrollment, instructor cancellation, or other reasons beyond our control, we will contact you immediately to make an alternate selection.

If GDC Masterclass is forced to cancel a class, you have the following options:

  • Move to another class, space pending. To change your pass, please email GDC Masterclass Registration.
  • Receive a full refund for the canceled class. You will not be assessed an administrative fee.
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