Gather Networking FAQ

Gather is a video chat platform that allows users to connect, collaborate, and interact in real-time, real-world simulated environments.

Gather uses a combination of peer-to-peer video conferencing, 2D graphics, and spatial audio to create an interactive virtual space. Users can seamlessly move in and out the venue, explore rooms, and chat with other participants through spatial-proximity audio and video features.

To prepare for your next Gather networking session, you need to create an account on the Gather website. As of current, Gather is best run on Google Chrome and Firefox via desktop. The next step is to customize your avatar’s body, clothing, and accessories to your liking. Once you’re ready to continue, select Join the Gathering.

Warning: You must grant permission for Gather to use your camera and mic in the browser. You will see a pop-up asking for permission to use your camera and microphone. Select Allow to get the full networking experience.

You can move your avatar by using the arrow keys or the WASD keys on your computer’s keyboard. You may also double click on the Map to automatically move to a location. To find someone, click on the Participants list and select their name to Locate on Map or Follow. You can also right click on a character to move to them, follow them, request to lead them, start a bubble with them, or send them a direct message.

Tip: Press “z” to dance or “f” to throw confetti!

There are two main ways to interact with others in the Gather space.

1. Video chat: If an avatar is within your interaction distance, a window with their video/audio will pop up on your screen and your conversation can begin. If you would prefer to hold a private conversation or limit the number of interactions while networking, you can sit in the designated private spaces.
2. Message chat: Under the Chat pane, you can read and send messages while you are in the Space. You may send a message to every person currently in the Room, everyone standing within your interaction distance or private area, and/or a person you select.

When you enter the space, you will be presented a Check Your Hair screen, which will give you a preview of your avatar, video feed, and the A/V selections for your camera, mic, and speakers. To manage your devices and A/V, select the User tab in Settings, then select Audio / Video.

Below are steps to follow if you experience troubleshooting:

General

1. Refresh your browser.
2. Switch to Chrome if you are not using it already.
3. Close other applications or browser tabs.
4. Disable browser extensions or use Incognito mode.
5. Disable VPN/firewall

Audio/Video

1. Confirm that your browser settings and permissions allow microphone and camera use.
2. Close any other applications that use your mic or camera.
3. Check system settings and permissions (Macs) to allow screen recording, microphone, and camera.
4. Disconnect from external monitors.
5. Turn on Original Audio (Settings > User > Audio & Video) to turn off Gather’s audio processing, which includes echo reduction, automatic gain control, and noise filtering

Visit Gather’s help center for additional info and tutorials: https://support.gather.town/help