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Show Proof of Vaccination Quickly & Easily

To gain access to GDC 2022, proof of vaccination will be required and checked when you arrive at Moscone Center for the live event via our partners at CLEAR. A CLEAR Health Pass will be required by all pass holders to help provide you with easy and safe entry to the event. 

How to Get a CLEAR Health Pass

  1. Download the CLEAR app and tap the white Health Pass tile
  2. Select ‘Events’ and scroll down to Game Developers Conference
  3. Easily enroll or verify your identity with a quick selfie
  4. Follow the prompts to verify your proof of vaccination
  5. Before you arrive, re-open the Health Pass tile and produce your pass. Green is good to go! Be ready to show security for faster entry.

Troubleshooting Tips

Scanning ID Document

  • Do not use a document that is heavily damaged or expired
  • Ensure your fingers are not over the edges of the document
  • Take the photo in an area with bright, even light and no shadows
  • Your ID photo and the information on the document must be clearly visible without a glare
  • The barcode (if applicable) must be clearly visible
  • If after taking a photo of the document several times you continue to see messages about the barcode, simply click next to continue your enrollment

Taking a Selfie

  • Take the photo in an area with bright, even light and no shadows
  • Take photo indoors within a stable environment (e.g. not in a moving vehicle)
  • Remove masks, heavy glasses, hats, very long bangs
  • Hold the phone level with your eyes and keep a neutral expression
  • A solid background works best
  • If you have trouble taking the photo and do not see on-screen instructions use the back arrow at the top left to move back one step and begin the selfie process again

Liveness Selfie Scan

  • Ensure you are in a sunlit area and the light on your face is even
  • Increase the brightness of your phone screen
  • Hold still without speaking or looking away during the scan

Scanning Your CDC Card

  • Do not use a document that is heavily damaged or expired
  • Ensure your fingers are not over the edges of the document
  • Take the photo in a well lit area with a dark solid background
  • The information on the card must be clearly visible without a glare especifically, the logo in the top right corner, title and subtitle in the top left corner (Stickers blocking any of these pieces of information may impact your upload)
  • If you photo copied the card, ensure it still maintains the 4:3 ratio of the card
  • Ensure your app is up to date to avoid any unforeseen errors

Linking to Your Health Care Provider

  • Please have your patient portal username and password handy
  • Ensure you are connected to strong wifi or turn wifi off to use cellular data
  • Linking to results through your Health Care Provider may take several minutes. You may close out of the app while results sync

Questions?

If you have any questions about enrolling in CLEAR, please contact [email protected] or tap “Get In Touch” in the app.

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