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2010 Registration Policies
Choose a subject below to jump to that topic:
- Cancellations, Substitutions, Downgrades & Upgrade
- Payment by Check
- Program Changes
- Registration Hours
- Expo Hours
- Onsite Lunch Options
- Alumni Policy
- Event Badges
- Request for Taxpayer ID Number
- Hotel Reservations
- Mailing Lists
- Children At The Show
- Americans with Disabilities Act
- Combining Discounts
- IGDA Member Discounts
- Questions & Changes
Cancellations, Substitutions, Downgrades & Upgrades
If you need to cancel your conference or expo registration, you may do so for a full refund, less a $150.00 service charge until Monday, February 8, 2010. Attendees who register prior to or after the deadline date, who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee.
Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Changes to registrations must be presented in written form. Please download the Registration Change Form and fax your cancellation, changes or substitution request to (415) 947-6011, or mail your request to:
UBM Events Registration Department
GDC 2010
600 Harrison Street, 6th Floor
San Francisco, CA 94107
Written requests for a downgraded pass must be received no later than Monday, February 8, 2010 for a full refund on the difference of registration fees between the value of the original and downgraded pass.
Sorry, requests received after Monday, February 8, 2010 cannot be accommodated. Upgrade pass requests must be submitted in writing and faxed to (415) 947-6011 along with payment information for the difference in value.
Important Payment By Check Information
If you selected payment by check, please be aware that all check payments must be received by the Registration Department no later than Friday, February 26, 2010 in order to apply the payment to your registration. Note, to take advantage of alumni, early, or regular registration discounts, payment must be received by the registration deadline (e.g. Early registration payments must be received by February 4, 2010).
If you are unable to meet these deadlines, please pay by credit card.
Program Changes
The Think Services Game Group, producers of the GDC 2010, reserve the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. All sessions, excluding Tutorials, and Summits are filled on a first-come, first-seated basis. Arrive early to ensure a seat! Recording devices and cameras, still or video, are prohibited.
Registration Hours - Moscone Center North Lobby:
| Monday, March 8 | 5:00pm - 7:00pm | Early Registration for all pass holders |
| Tuesday, March 9 | 7:30am - 4:30pm | Early Registration for Upgrades, All Access and Summits & Tutorials Holders only please. |
| Tuesday, March 9 | 12:00pm - 4:30pm | All Conference Pass Holders Welcome |
| Wednesday, March 10 | 8:00am - 7:00pm | |
| Thursday, March 11 | 8:00am - 6:00pm | |
| Friday, March 12 | 8:30am - 6:00pm | |
| Saturday, March 13 | 8:30am - 3:00pm |
Expo Hours
| Thursday, March 11 | 10:00am - 6:00pm |
| Friday, March 12 | 10:00am - 6:00pm |
| Saturday, March 13 | 10:00am - 3:00pm |
Onsite Lunch Options for GDC 2010
This year, the GDC has lowered the cost of conference passes by giving attendees the option to purchase lunch. Boxed lunches are available based on pass type selected and represent a cost of $40 per day. The prices for each lunch represent the actual cost charged from the convention center and do not include any mark-up by GDC conference management. Boxed lunch options include roast beef, chicken, ham, turkey, and vegetarian sandwich/salad options (3 selections daily). All lunches include a side salad, dessert and beverage.
Lunches are served daily in Moscone South Hall between the hours of:
- Tuesday: Summit Lunch 12:15–1:45pm, Tutorial Lunch 12:30–2pm
- Wednesday: Summit Lunch 12:15–1:45pm, Tutorial Lunch 12:30–2pm
- Thursday: 11:30am–1:30pm
- Friday: 11:30am–1:30pm
- Saturday: 11:30am–1:30pm
You may elect to add a lunch option to your purchased conference pass up until March 4, 2010 by logging back into the registration system or by contacting our registration department at (866) 535-8997. For questions or for special dietary needs requests, contact Laurie Brown.
Please note lunch vouchers will be distributed when you pick up your badge. Lunch vouchers denote day of use and will not be transferable for alternate days of use.
GDC 2010 Alumni Policy
GDC 2008 and GDC 2009 paid conference attendees and speakers are considered alumni for GDC 2010 only. Alumni offers excludes press and exhibitor pass types. Unless otherwise specified, Alumni discounts cannot be combined with other discounts including IGDA or group discounts.
Event Badges
Badges will not be mailed in advance of the event. Please bring a copy of your confirmation along with a government issued photo ID to collect your badge.
Please care for your badge. A non refundable replacement fee will apply for all duplicate badge requests. Short range “Touch ‘N Go” RFID badges will be in use at GDC 2010.
Request for Taxpayer ID Number
Please fax your W-9 requests to Registration Customer Service at (415) 947-6011. The Federal Tax ID number for the Game Developers Conference 2010 is 11-2240940.
Hotel Reservations
If you have not yet made hotel arrangements, we urge you to do so immediately. For hotel reservations, please refer to the Travel page.
Mailing Lists
Please notify us if either of the following occur:
- Catalog change of address: If you’re moving, or if your conference brochure is addressed incorrectly, please fax your corrections to (415) 947-6090, Attn: GDC List Correction or call (415) 947-6219, or make corrections on your mailing address and mail it to us at:
GDC Marketing Dept – List Correction, Attn Tara Gibb, Ben Veechai
600 Harrison Street, 5th Floor
San Francisco, CA 94107
- Duplicate Catalogs & Removal from Mailing List: If you’re receiving duplicate copies of our conference brochure, please enclose the address area from each duplicate conference catalog you would like to be removed from, and mail or fax to the above address. To be removed from the mailing list, please fax or mail your address area from your catalog with instructions to be removed from the mailing list.
Children At The Show
Due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the show floor at any time during the Game Developers Conference.
Americans with Disabilities Act
If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference, please email Laurie Brown (laurie.brown@ubm.com) or call (415) 947-6824 at least two weeks prior to the event date.
Combining Discounts
Question: Can I combine other additional discounts along with my Alumni Discount or regular pass?
Answer: No, Alumni discounts cannot be a combined with other discounts including group discounts or IGDA discounts. Only one promotional may be used for each regular non-alumni invited registration. Promotions including special offers from partner organizations are effective as of the date produced and cannot be retroactively applied to previously purchased passes.
IGDA Member Discounts
IGDA members can receive a $75 discount on the price of their Main Conference, All Access, or Summits and Tutorials conference pass when they register. To receive your IGDA discount this year you must be a current IGDA member. Please contact directly with the IGDA at IGDA.org to obtain your unique IGDA discount code. Please note that the IGDA discount does not apply to the Expo, or the Student passes and cannot be combined with other discounts including alumni discounts or group discounts. Please note the GDC call center will not be able to register you for an IGDA membership as of the GDC 2010 conference cycle (November 1, 2009 through March 13, 2010).
Questions & Changes
If you have any questions please access the Contact Us area at with questions related to the event and the conference program.
For registration related inquiries only, please contact our Registration Department at (415) 947-6926 or (866) 535-8997 Monday - Friday, 9am - 4pm PT. We will make every attempt to answer your questions or forward your request to the appropriate group. All requests for changes to a registration must be faxed in to (415) 947-6011, or you may mail your request to the above address.
